How long is processing and delivery?
All orders take 1-2 working days to process/ For sale items please allow 5-7 working days due to the high volume.
Standard Delivery is 3-5 working days subject to stock availability.
SALES: Please understand the processing time is 7-14 working days due to the high volume of orders we will be receiving. Updates will be sent accordingly.
If you require express delivery or collection email firstname.lastname@example.org
USA/International: Standard Express Delivery is 2-5 working days. For sale items please allow 7-14 working days processing due to the high volume.
When do I receive my tracking details? Every customer receives their tracking details and order fulfilment at any time during the delivery period above
What should I do on a rare occasion that my ordwr doesn’t arrive in that time period?
Orders are sent via a guaranteed 1st class signed for/special delivery Royal Mail/DHL/HERMES service, on rare occasions, they have delays. If this is the case, email email@example.com immediately quoting your order reference.
All orders can be tracked on royalmail.com/DHL/HERMES
Is collection available?
Yes, please email us firstname.lastname@example.org
All wig orders take 7-14 working days to fulfil. During a sale period this may be extended to 20 working days.
How do I amend an order?
Please email email@example.com immediately